Maintenance Management
Keeping your vehicles operational is at the heart of our maintenance management solution. From the proactive scheduling of your maintenance requirements in a way that combines and minimises garage visits, to our commitment to giving the vehicle back when we said we will - you can plan your operational needs with confidence. At BT Fleet, we manage over 450 preferred garages of which we own and operate 84. Our preferred garage network is by selective appointment. All you pay is a monthly management fee and we do the rest.
Our services include:
- Managing all servicing and repairs of your vehicles throughout the UK
- Service and MOT invitations issued before next scheduled visit
- Driver support delivered through a dedicated helpline
- Planning and scheduling jobs to avoid multiple visits
- Operational managers overseeing a quality service garage network
- Managing work on your vehicle under your instructions
- Zero authorisation limit for all servicing, maintenance and repair work
- Pursuit of all warranty claims and out of warranty "goodwill" claims
- Management of customer recall programmes
- Minimising downtime for drivers
- Access to a preferred network of over 450 garages with the ability to visit any one of 7,000 UK garages.
- Consolidated monthly invoicing split down by cost centre
We can also provide you with a real time web based management information system. Having a secure area will enable you to access information whenever you need it. Keeping your vehicles operational is at the heart of our maintenance management solution.
Our Management information system offers:
- Reports designed to fit your business
- Overnight population
- System accessed via Internet Explorer
- Data download available
- Data can be loaded from any source
- Information held historically
- Data available at customer defined levels
- Report list and Menu specific to each customer
