Accident management
BT Fleet's accident management service delivers a stress-free efficient solution - for both driver and fleet manager in the event of an accident. Our service offers flexibility and speed of repair through real time management of our network by our experienced engineers. All claims and administration are handled centrally and consistently for drivers, reducing your administrative burden while providing you with state-of-the-art accident management information.
Using the Audatex accident repair system, our team has direct and immediate interaction with our repair outlets throughout the UK - allowing images of damage to be assessed by our experienced team of engineers. All of our audited repairers work to manufacturer or Thatcham Times and provide a consistent solution across the UK.
Our services include:
- 24-Hour, 365-days per year assistance throughout the UK
- Recovery and transportation for safe keeping
- Collection of damaged driveable vehicles
- Validation of all estimates to manufacturer or Thatcham Times
- On-site inspection of damage using specialist engineers
- Cost-effective repairs through nationally negotiated labour rates and rigorous time management
- Valeting of vehicle before return
- Pro-active repair management to get your vehicle back on the road quickly
- Salvage management
- Risk management
- Consolidated monthly invoice
Our experienced Accident Management team will get your vehicle back on the road as quickly as possible.
