Accident Management
BT Fleet’s Accident Management Service has been developed for operational vehicle fleets and provides a proactive and effective solution focused on reducing repair costs and minimising off-road time.
All claims are recorded and managed by BT Fleet’s team of experts, reducing your administrative burden, while state-of-the-art accident management information keeps you up to date on the progress of the repair.
Direct and proactive interaction with our network of repair outlets enables real-time management by our team of experienced engineers. Our audited repairers work to manufacturer or Thatcham times, to deliver a consistent and high quality level of service throughout the UK. In addition, nationally negotiated labour rates and rigorous time management ensure that work is carried out cost-effectively.
You can rely on BT Fleet to get your vehicles back on the road quickly.
Our services include:
- Efficient incident reporting
- 24/7 roadside assistance
- Access to a specialist repairer network
- Proactive repair management
- Validation of estimates to manufacturer/Thatcham times
- On-site inspection of damage using specialist engineers
- Cost-effective repairs
- Salvage management
- Vehicles valeted before return
- Online access to images & supporting documents
- Risk management
- Uninsured loss recovery
- Consolidated monthly invoicing
- Management information through a customer portal
If you'd like to know more about how BT Fleet can help your business, please
contact our team.
Accident assistance where you want it, when you want it